Having issues logging into Adobe? Use the steps below to sign in again and gain access to your Adobe licenses!
MacOS
Note: these steps are for Apple devices on MacOS Ventura. You can check your MacOS version by clicking on the Apple Menu and then clicking on About this Mac.
1. Click on the Finder icon on your dock. This is the icon usually the furthest left on your dock.
2. On the left hand sidebar, click on Applications.
3. In the list of Applications, look for Adobe Creative Cloud. Click on the Adobe Creative Cloud icon.
4. You will be asked to sign in again. Please use the "Sign in with Google" option.
5. Depending on your default browser, you will see a Safari or Chrome window open. Choose your Oakwood email to sign in. If your email doesn't show up, please sign in manually using your Oakwood email and email password.
6. After signing in, you will be asked to choose between two profiles. Please choose the "Oakwood School - ENT" profile.
7. Confirm that you can access your Adobe apps!
Windows
1. Open the Windows Start menu. This is the button in the bottom left corner of your screen that is shaped like a Windows logo.
2. In the list of apps, search for Adobe Creative Cloud. Click on the app.
3. You will asked to sign in again. Please use the "Sign in with Google" option.
4. Depending on your default browser, you will see an Edge or Chrome window open. Choose your Oakwood email to sign in. If your email doesn't show up, please sign in manually using your Oakwood email and email password.
5. After signing in, you will be asked to choose between two profiles. Please choose the "Oakwood School - ENT" profile.
7. Confirm that you can access your Adobe apps!